Privacy Policy
We value your interest in Dove Storage LLC; we respect and share your concern about privacy. So that you understand our policies and your options, we have prepared this policy to explain what information we gather about you when you visit our website and related platforms, how we use it, and the safeguards we have in place to protect it. This policy may be updated from time to time, so check periodically for changes.
Our Commitment to Privacy
Dove Storage LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect from you, how we use and protect that information, and your rights regarding your personal data. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses and billing information (such as credit card number, cardholder name, and expiration date).
We may also request information about your self storage unit rental preferences. You can choose not to provide information to us, but in general most of the information we request from you is required in order for you to reserve a self storage unit, sign up for a discount, participate in a survey or contest, ask us a question, or initiate other transactions on our website.
How We Use Your Information
We use the information we collect for the following purposes:
To facilitate property transactions: The property-related information we collect is used to complete the buying process, including property assessments and necessary documentation.
To improve our services: We may use the information to enhance and customize our services, website content, and user experience.
To communicate with you: We may use your contact information to respond to your inquiries, provide updates on property purchases, and share relevant information.
Opt-In for Marketing Text Messages
By submitting the contact form and signing up for texts, you consent to receive marketing text messages from Dove Storage LLC at the number provided. Consent is not a condition of purchase. Message and data rates may apply. You can unsubscribe at any time by replying STOP to the received SMS (texts) or clicking the unsubscribe link (where available) in the marketing text messages.
Opt-In Information and Third-Party Sharing
We respect your privacy choices, especially concerning the sharing of your personal information. Any information you provide through opt-in consent will not be shared with third parties for marketing or promotional purposes.
Call Recording
We have established proper procedures to protect the privacy of all callers and call recipients in connection with call recording services, and otherwise fully comply with all applicable laws, regulations and governmental or self-regulatory guidelines. We create a digital audio recording of incoming telephone calls which may then be played, replayed, transcribed, monitored, analyzed and archived by employees, contractors, officers, agents, authorized representatives or other trusted third parties of Dove Storage LLC. Content may include, without limitation, personal and non-personal data related to such calls.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, update, correct, and delete your personal information we hold. If you wish to exercise any of these rights, please contact us at info@dovestorage.com
Underage Restrictions
This is a general audience website and does not offer services directed to children. Should we receive a request from a child whom we know to be under 13, we will use any personal information provided by the child for the sole purpose of responding once directly to that child's request and then will delete the personal information. If we otherwise gain actual knowledge that a child under the age of 13 has provided any personal information to us, we will immediately delete this information.
How Information May Be Used or Shared
We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the self storage reservation(s) you make at our facilities. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with your self storage booking confirmation and updates; to manage your account, including processing bills and providing rent notifications or property updates; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.
This website may share your information with the following entities and circumstances:
Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites' use of your personal information and we encourage you to review the privacy policies of any website that referred you here.
In response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.
In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Companies within our corporate family.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information with third parties. For example, we may share website visitor and self storage unit rental statistics. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
You can choose not to provide us with any information, although it may be needed to book your self storage or to take advantage of certain features offered on this site.
Reviews, Comments, and Other Submissions
We appreciate hearing from you. Please be aware that by submitting content to this website by electronic mail, postings on this website or otherwise, including any self storage service reviews, photographs, video, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "submissions"), you (a) grant Dove Storage LLC and our affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media, now known or hereafter devised; and (b) grant us and our affiliates and sub-licensees the right to use the name that you submit in connection with such Submission, if they choose.
However, you acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a self storage service review that you submit) at our discretion. You further grant us the right to pursue at law any person or entity that violates your or our rights by a breach of this policy. We take no responsibility and assume no liability for any submissions posted or submitted by you. If you do not agree to our privacy policy terms, please do not provide us with any submissions.
You are fully responsible for the content of your submissions, (specifically including, but not limited to, reviews posted to this website). You are prohibited from posting or transmitting to or from this website:
any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law;
any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or units); and any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this website. You acknowledge that Dove Storage LLC has the right to control (e.g. use, publish, remove) any content you submit without notice to you. If you submit more than one review for the same self storage service, only your most recent submission is eligible for use.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the effective date will be revised accordingly.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at info@dovestorage.com. Dove Storage LLC, 185 Great Neck Rd Ste 340, Great Neck, NY 11021